Photo: Google Gemini · AI-generated
The Challenge
The company — a manufacturer with 1,000+ employees based in Hessen, Germany — operated a network of over 500 in-store kiosk touchpoints across Europe, running on ageing Windows tablets. The hardware was reaching end of life, the user experience had fallen behind customer expectations, and the application needed a full rebuild for a modern platform. The project involved multiple parties: an in-house SAP team managing backend data, an existing middleware vendor handling data synchronisation, and a need for a native iPad application that could be deployed consistently at scale. The scope for exbisoft was clearly defined — the iPad application — and that clarity was an asset.
What We Built
A native iOS application in Swift, purpose-built for iPad and designed for kiosk deployment in a retail environment. The app connects to the client’s existing middleware layer — which handles synchronisation with SAP — without requiring any changes to the backend or the SAP environment. Working directly with the middleware vendor, we ensured the integration was clean, well-documented, and robust enough for a 500+ device rollout. The app was designed for ease of deployment and consistency across diverse store environments across multiple European markets.
What It Delivers
- 500+ iPad kiosks deployed across Europe — consistent experience across all locations
- Modern native Swift application replacing end-of-life Windows tablet hardware
- Clean integration with existing middleware — no disruption to SAP or backend infrastructure
- Coordinated delivery across three teams (exbisoft, middleware vendor, client SAP team) without scope conflict
- Scalable architecture — new locations added without significant additional development effort
Facing a similar challenge?
The problems above are specific — but the patterns are common. We would be glad to talk through your situation.