No surprises. No handoffs. No disappearing acts.

We offer five engagement models — from taking complete lifecycle ownership to providing a named team that slots into your existing workflow.

The right model depends on what you need to control, what you want to hand off, and how long you plan to work together.

Choose how we work together.

Each model suits a different situation. Most long-term clients start with one and move to another as the relationship develops.

Full Application Lifecycle Management

We take full responsibility for your application from the first conversation to long-term operation — one partner, one thread of accountability throughout.

Dedicated Team

A named team of engineers, managed by exbisoft, working exclusively on your product inside your workflow, your tools, and your sprint cadence.

White-label Delivery

An invisible backend engineering team for digital and IT agencies — your brand, your client relationship, our execution.

Time & Materials

Work planned in sprints and billed at agreed rates, with full visibility and control over what is built and when.

Managed Support & Maintenance

A fixed monthly retainer covering ongoing support, monitoring, and maintenance for live applications, with defined response times and a named contact.

Onshore and offshore. One team.

exbisoft operates across multiple locations as a single delivery unit.

Client relationships, project management, and commercial agreements are handled onshore — in the same time zone as our clients, by people who can meet in person when it matters.

Engineering is carried out by a senior offshore development team working in the same tools, the same process, and to the same quality standards. Not a separate "delivery layer" — the same team, accountable end to end.

This structure gives clients the commercial confidence of a local partner and the cost efficiency of a senior offshore team. Without the typical tradeoffs.

Onshore

Client relationship management
Project management and oversight
Commercial agreements and contracts
Requirements and architecture sign-off

Offshore

Day-to-day software engineering
QA and testing
DevOps and deployment
Application support

Both

Sprint planning and delivery
Technical decision-making
Documentation
Quality ownership

The partnership principles.

You are involved at every decision point.

Not just at kickoff and sign-off. When we face an architectural choice, you understand the tradeoffs. When scope needs to shift, we discuss it together before anything changes. We share our reasoning, not just our conclusions.

We tell you what we actually think.

If a requirement will cause problems, we say so. If a cheaper or simpler solution exists, we will point you to it. We are not optimising for invoice size — we are optimising for the outcome your business actually needs.

We own the full picture.

There is no point in the lifecycle where accountability transfers to someone else. Strategy, design, development, operations — it is all us. You have one point of contact, and one team who understands your system end to end.

Documentation belongs to you.

Everything we produce — architecture decisions, code, runbooks, user guides — is documented and owned by you. If you ever decide to bring development in-house, or to work with another partner, you will not be starting from scratch.

Our process — for full lifecycle engagements.

The five phases below describe how Full Application Lifecycle Management engagements run.

For Dedicated Team, T&M, and Managed Support engagements the start is simpler: we align on tooling and workflow, agree a working cadence, and begin within days. No formal discovery phase is required unless the client wants one.

Phase 1: Discovery (2–4 weeks)

Before we propose anything, we understand everything. We conduct structured workshops with your team to map business processes, clarify goals, assess existing systems, and identify risks. The output is a Discovery Report — a plain-language document you can act on, regardless of whether you proceed with us.

Phase 2: Proposal & Alignment

We present a specific, scoped proposal — not a generic estimate. It includes our recommended approach, a realistic timeline, a clear budget range, and an honest assessment of the risks. We discuss it openly and refine it until we are fully aligned.

Phase 3: Design & Development

We work in short cycles with regular releases. You see progress continuously — not just at milestones. Every two weeks, you have working software to review. We hold brief retrospectives to make sure the working relationship stays healthy, not just the code.

Phase 4: Launch

We manage deployment, monitor closely, and remain on high alert in the first weeks of operation. Launch is not a handover — it is the beginning of the operation phase.

Phase 5: Operations & Evolution

Your application is monitored continuously. We handle maintenance, security updates, and performance tuning as ongoing responsibilities — not reactive emergencies. New features are planned and delivered on a regular roadmap, aligned to your business priorities.

What to expect from us.

Area	What to expect
Communication	Regular written updates. No radio silence. Bad news delivered early, not late.
Availability	A named contact who knows your project — not a support queue.
Budgets	Honest scoping. No hidden costs. Changes discussed before they are made.
Timelines	Realistic planning. Early warning when something affects delivery.
Code quality	Clean, documented, maintainable. Reviewed before it ships.
Knowledge	Everything documented and owned by you from day one.

Start with a conversation.

No commitment required. Just an honest discussion about what you need, how your team is set up, and which engagement model fits. We will tell you if none of them do.

Book a discovery call